We checked in on a Friday and were pleasantly surprised to be able to check in a bit early. The front desk staff were all very friendly and welcoming. However, we quickly noticed that our room was extremely hot. When we brought it up, we were informed that the building’s main AC unit was being replaced, and the only way to get airflow was by keeping our door open. Unfortunately, the room never cooled down and we were uncomfortable and sweating the entire time.
The hotel has a unique design with four hot tubs in the lobby area. One of them was ice cold, and another had a leak and needed to be refilled every 30 minutes, which made them unusable. On a positive note, the breakfast was tasty, the pool area was nice, and the kiddie pool was a thoughtful addition for families.
That said, it was very disappointing that there was no advance notice about the AC issue or the limited availability of functional hot tubs. It definitely affected the overall experience.