Booked two nights in a suite with my wife to celebrate my 40th birthday. Was not disappointed at all! Offered champagne when we approached the desk to check in, setting the bar very high right at the get-go, and from there, expectations continued to be exceeded.
The hotel is clean, beautiful, and luxurious. We spent hours walking around the different floors and the ballroom, immersing ourselves in the art and architecture. It's like a museum.
We had club lounge access—highly recommend. The food was delicious, and the fridge was always stocked with juice, soft drinks, and bottled water. We spent quite a bit of time lounging up there drinking coffee and enjoying the view.
Room service was fantastic; the portions were huge. Good selection of food and drink. The food arrived quickly as well.
The staff was very polite and friendly. All our interactions with them felt very genuine. We felt so welcome there.
We will definitely be returning.