Good but very strict and somewhat odd
I was in the middle of a manic episode after missing my flight and stayed here for one night as I was having banking issues and it was all I could afford with the cash I had on hand
The stay was pleasant and I was able to have a wonderful rest in a familiar room that I had stayed in before, but checking out the next day turned out to be a nightmare.
I guess it was pretty late the next day when I finally felt well enough to leave the sanctuary of my room which would explain maybe perhaps why they where a little bit mad but as I was trying to settle my bill they informed me that they have literally no luggage storage, ability to pack my things in the room, or ability to send my luggage home.
At this point I simply had no idea where I was going next, any plan whatsoever, and the thought of packing the stuff in my room felt intimidating. Most five star properties I stay at I haven’t had difficulty with having staff pack my bags far after I’ve left property, store my stuff, mail it to me, etc.
So I asked them what they were going to do and they just told me simply that they were going to throw my stuff out. It was probably something about the Bel Air air that made me think I could afford throwing out thousands of dollars worth of almost brand new clothing among all my other stuff, but for some reason I told them that’s fine because I’m not going to pack my stuff.
So I left the property, without any of the stuff I checked in with. I guess all my stuff ended up in the trash. Which is fine I guess, but feels more like something a cheap motel would do.
Food is really good. Rooms are good. Service? Clearly hit or miss.