I really wanted to like this place, but it was disappointing to say the least. For the amount of money you pay for a room at the "resort" you think there would be more bells and whistles that would come along with it. We booked one of the premier rooms (The Majestic Bunk Suite) but there wasn't much to it. While clean, the rooms are starting to show a little wear and there were several items that either didn't work or just didn't work well. The hotel still uses the Dish Network, so we couldn't tell if the channels weren't available to the failing cable provider or if it was the equipment itself, but in either case the kids couldn't watch any of the child friendly networks so we went with the Netflix option instead. I will say this, the resort goes above and beyond to keep the hotel shared spaces clean and dry. Anytime we would go to the lobby or common use areas, there were attendants constantly cleaning and mopping and this was greatly appreciated especially being attached to a waterpark. The room heater loudly ticked all night which made sleeping difficult and there was a chirping fire alarm in the bedroom that they eventually did fix. The waterpark itself was great! Except you have a VERY small window in which to enjoy it. Check in is at 4, but the park closes at 8 PM, every night, and doesn't open until 10 am the next day. Now if you have a 4 PM check-in and a 11 AM checkout, it doesn't leave a whole lot of room to enjoy the park AND your room. While you can enjoy the park before check-in and after checkout, it makes it difficult to do so when you have nowhere to get cleaned up after you're wet, cold and itchy due to you not having a room post 11 AM (late check-out is an additional $75 bucks and only goes to 2 PM!). There are NO free meals, drinks or packages associated with a room or even an upgraded room, so it just to really enjoy the resort at your leisure you're going to be nickel and dimed for anything extra outside of your expensive room and park access. The staff, were great!They were professional and SUPER helpful, but I don't think we'll ever get a room here again, even though the park was fun for all, to get access to just the park, is an expense on its own that I don't believe is worth the price of admission, especially for a family of four or more. This place really could be a GREAT staycation away from home, but they need to find a way to make customers money stretch a little further with more inclusive services, or cut back on the prices, especially in these cash-strapped times.