We utilized a complimentary one-night stay, courtesy of InnSeason Resorts, for attending the Vacation Club Seminar. Fortunately, we opted to join the Vacation Club, as our experience at Pollard Brook was exceptional, and we now have the opportunity to revisit the resort at our leisure. The room was immaculate and among the nicest I've had the pleasure of staying in; the beds were comfortable, although I would recommend bringing personal pillows, as the ones provided were somewhat firm for my preference, whereas my wife found them satisfactory. There were numerous activities available at the resort to keep us engaged during the off-season. My daughter thoroughly enjoyed the pool area, and the staff would periodically check in to inquire about our well-being. We also observed the staff's diligence in maintaining the pool's chemical balance, adjusting as necessary overnight. The staff were exceptionally friendly and accommodating, allowing us to continue enjoying the resort's facilities after checkout. The check-in and checkout processes were remarkably efficient and straightforward.