Royal Palms was absolutely exceptional. Upon my arrival, I felt as though I was staying in a timeless classic. Ms. B was incredibly gracious, walking me directly to my room while sharing the rich history of the property. She truly set the tone for this wonderful experience, and I couldn't wait for my wife to meet her when she arrived so she could share in the joy.
As I walked around the grounds, I felt a deep connection to the quality, excellence, attention to detail, and intentionality prevalent throughout the property. There were no shortcomings; I've never been to such a beautiful place where the pictures fail to capture its true essence. This is a once-in-a-lifetime destination. I have been fortunate to visit many great properties, but none have featured magic quite like this. Each day at Royal Palms is a magical journey that exceeds expectations.
The pool was incredible and had an intimate atmosphere. It always played great music, and each day, we would pass by the pool, Shazam the song playing, and play it in the car to set the vibe for the day.
The Valet staff was incredible! Great young men who were kind, quick, and fast!
One day during our stay, our 3-year-old was getting restless, so I took him into the courtyard to play soccer. I'm sure we looked like tourists as no one else was out in the heat, but Ms. B noticed us and kindly brought us water. It was amazing to see her anticipate our needs. Just five minutes later, another staff member walked by and said, "Hey, let me guide you to some shade!" This was remarkable, as we were shown another part of the property that we hadn't yet explored.
We were blown away by the hospitality during this trip, right down to the refrigerator that was brought to our room! This place is truly incredible, and my family and I will miss it until our next visit.
Fantastic job, Team Royal Palms! This was an exceptional experience that my family and I will never forget. Thank you for making it remarkable. I honestly feel like I got the better end of the deal by spending my money and time with you. Kudos!