The older guy at the front desk is foul mouthed and uses bad words openly. When I was telling him about not appreciating the language he used the next day, when we were going to the pool, he said," well I will speak to you however I want to,t's just me and I don't care what you think!" Number 1: if you work in customer service, NO! you can't speak to the customers how you want. Number 2: if that's the way you feel, you don't need to work in customer service to begin with.This was the worst vacation my wife and I have ever had. We will not be back unless he is fired!!We are pretty sure nothing will be said to him in reprimand so we are certain that we will never return to this hotel in the future. Over $2000 down the drain and a poor vacation.