We've have been to at least 6 Caesars properties and this one we were positively surprised about. We read a lot of very mixed reviews, so we were a bit nervous.
The building is older, not fancy and we were told that the planned updates and construction was postponed till next year.
There is no Valet parking, but the garage is convenient and the Skywalk makes it quick and easy to get to the building.
The small lobby has a little seating area and two computers with complimentary video games for kids.
The staff was extremely nice, welcoming and professional! The lady Manager (sorry, I forgot your name) and Willi were super helpful and went above and beyond for our needs and to help with the beginning key card issues that were eventually resolved.
The Casino is just a very short walk from the lobby and we very much were surprised and happy about the extra security measures the put in place there. It is pretty small, but has a good mix of variety in slot games.
Our host Anthony was very helpful and attentive and the bar service at the Laurel Lounge was terrific!
We will definitely back here and can't wait for the updates to be finished.